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Now hiring!

WINERY TASTING ROOM AND EVENT SERVER

 

COMPANY BACKGROUND:
Founded in 1980, The Winery at Wolf Creek is a vineyard and winery in Copley Township, Ohio that strives to showcase its agricultural heritage in a relaxed country atmosphere.  The winery maintains almost 12 acres of vineyard on 35 acres just 5 miles west of Akron Ohio.  

 

POSITION SUMMARY:
We are seeking an hourly Tasting Room & Event Server  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Winery at Wolf Creek is seeking part-time servers who can provide a high level of professional customer service in our Tasting Room and rental space.   Candidates must be professional and courteous with a diverse customer base, have attention to detail, and deliver consistent, high-quality service for guests.  Must be available evenings and weekends.

 

RESPONSIBILITIES:

  • Create a memorable experience for all guests who enter the property through a high standard of customer service

  • Build relationships with guests to maximize sales 

  • Creates opportunities to sell other event services and experiences offered on the property

  • Provide guests with the background information on our wines and the history of the winery

  • Assists guests with beverage selection demonstrating product knowledge of available beverages

  • Pour, prepare, and serve a variety of wine, beer, and spirits in a responsible, friendly, and professional manner

  • Ensures age requirements and monitors alcohol consumption

  • Perform opening and closing duties as assigned or directed included but not limited to:

    • Pre & post event cleaning: vacuuming, cleaning windows, restrooms, floors, and arranging, stacking, or moving tables and chairs, spot cleaning carpet or walls, wiping down tables and chairs, counters, bar area

    • Stocking bar and replenishing with appropriate beverages, glassware, garnishes, etc., and maintaining inventory

  • Handles a cash drawer accurately and proficiently ensuring appropriate charges are billed correctly for each event

  • Works cooperatively with co-workers, management, owners, and clients

  • Takes direction, coaching, and feedback from supervisors

  • Is a problem solver and handles situations appropriately as they arise

  • Maintains a positive and professional attitude in potential high stress/pressure situations

 

EDUCATION & QUALIFICATIONS:

  • Must be 21 years of age or older

  • Serving or bartending and wine-related experience helpful but not required

  • Proficient on the computer (familiar with POS systems, Microsoft Office)

  • Excellent oral communication & presentation skills

  • Strong organizational, problem-solving, and analytical skills

  • Ability to manage priorities and workflow

  • Professional appearance and demeanor

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

  • Excellent customer service skills

  • Reading, writing, basic math skills required

  • Demonstrated ability to calculate figures and amounts such as discounts, and percentages

  • Ability to understand and follow written and verbal instructions

  • Ability to lift, squat, and move 40 pounds multiple time during a shift

  • Ability to stand and be on your feet for your entire shift

  • Must be able to work evenings and weekends

COMPENSATION

  • Minimum wage with tips

  • Job training and professional development opportunities